Elabet Casino FAQ — Frequently Asked Questions

Is Elabet properly licensed?

Short answer: Elabet claims a Greek licence under Elladix Limited (HGC Type 1 and Type 2 — the numbers you may have seen are claimed but not independently verified here). Long answer: the Hellenic Gaming Commission (HGC) is a strict regulator — if those licence numbers show up on the HGC registry, that’s a strong sign the site is aimed at players in Greece and follows local rules. My tip: before you deposit, check the HGC’s official registry yourself. Think of it like checking the locks on a rental car — small effort, big peace of mind.

Can I play from outside Greece? What about age and currency?

Elabet’s claimed licences are Greek, which typically means the service is intended for players physically located in Greece and subject to Greek rules (age 21+). EUR is the expected currency. If you’re not in Greece, don’t assume access — territorial rules, geofencing and local law usually apply. If you’re unsure, ask support and don’t use VPNs; that can cause KYC and payment headaches faster than you can say “withdrawal blocked.”

How do withdrawals work and how long will I wait?

Truth: specific withdrawal processing times, internal pending periods and per-method limits for Elabet aren’t publicly verifiable from open sources. Under the HGC, operators are expected to pay out timely and transparently, and complaints can go to the regulator. Practical advice: check the cashier and the T&Cs for exact timelines and limits, make a small withdrawal test first, and keep screenshots of any transaction confirmations — helps a lot if you ever need to escalate.

What documents will I need for verification (KYC)?

Expect standard, strict KYC because Greek AML rules are serious. You’ll likely need a government photo ID (passport/ID card/driver’s licence), a recent proof of address (utility bill or bank statement, usually within 3 months) and proof for the payment method (card photos masked, or e-wallet ownership). Full verification usually lifts provisional limits; delay it and you might be stuck with withdrawal holds. Best practice: prepare scanned copies and photo snapshots in advance — saves time and swearing.

Which payment methods are available and are there fees?

Elabet hasn’t published a confirmed cashier list in the sources reviewed here. Common options for Greek-licensed sites include Visa/Mastercard, bank transfer via Greek banks, Paysafe, Viva Wallet and some e-wallets (Skrill/Neteller). Fees and limits vary by method and operator. Before you move money: check the in-site cashier for exact methods, fees and min/maxs. Pro tip: ask support if there are third‑party withdrawal fees — sometimes your bank or e-wallet charges a surprise fee that the site won’t cover.

Are the games fair? What about RTPs?

HGC-regulated casinos must use certified RNGs and approved suppliers tested by accredited labs (GLI, eCOGRA, etc.). That’s the rulebook. However, operator-specific details (provider lists, per-game RTPs, or any operator-level RTP adjustments) weren’t verified here. You can usually find RTPs in-game or in provider pages. If fairness matters to you (it does!), look for provider names, lab certificates and per-game paytables — and if something’s missing, ask for proof. No proof, no blind faith.

Support, responsible gambling and other practical things I should know?

Support channels and hours for Elabet weren’t confirmed in the sources at hand; HGC operators commonly offer Greek and English support via live chat and email. Responsible gambling tools are part of the HGC framework — expect self-exclusion options (including the national register), deposit/time limits, session reminders and a 21+ age rule. Don’t forget to read the T&Cs: multi-accounting, bonus-abuse rules, dormant account policies and document-falsification clauses are usually strict. If you run into trouble, collect timestamps and screenshots and contact support first — then the regulator if needed. And one last friendly nudge: start small while you test everything. No need to bet the house on day one.